For shipments to countries outside the European Union, please contact us via our contact form, specifying the items you wish to purchase and the address and country of delivery. We will be able to make an accurate quote according to the weight and volume of your package and the place of delivery. Any possible customs charges abroad are customer responsibility and are not included within shipping costs.
Customers benefit from a withdrawal period of fourteen days from the delivery of their order to return their product to the seller for exchange or to be refunded without penalty.
All items may be exchanged or refunded within legal and contractual time limits except those that bear an opposite mention. This period is set from the date of delivery.
The return of the products must be made in the original packaging, in perfect condition, accompanied by all accessories and possible instructions as well as the copy of the invoice or confirmation corresponding to the order. Items returned incomplete, damaged, damaged, used or soiled cannot be refunded.
The costs of returning the items are borne by the customer.
Refunds of the products will be made within 7 working days after receipt of the products by aobo-shop.es. The refund will be made at the option of aobo-shop.es by credit of the customer's bank account (or PayPal account in case of payment by this means) or by bank transfer addressed to the customer's name and billing address. No return shipping will be accepted for any reason whatsoever.